Business Process Outsourcing

Reducing costs and saving $$$ by outsourcing business processes is the need of the hour, now.

01

Data Entry

Digitizing record management and enabling effective data storage and retrieval, particularly for healthcare and fintech industries.

02

Image Scanning & Processing

Using Optical Character Recognition to convert images of handwritten or printed forms or documents into machine-encoded text.

03

Six Sigma & COPC Standards

Streamlining the business process and ensuring that they’re Lean, in accordance with the Six Sigma and COPC guidelines.

04

Contact Center - Data

Data support including emails, social media management and chat (live, chatbots).

05

Contact Center - Voice

Taking care of the entire customer support system including product information, order-taking and sales (inbound/outbound).

06

Analytics & Automation

Tweaking marketing campaigns based on market and consumer data and analytics that drive business insights. Automating the marketing funnel to convert MQLs to SQLs.

Our 3-Step Approach

We live in a world where attracting customers is not enough anymore. Our tried and tested methodology - Attract, Engage and Delight - is the key to retaining customers as well as growing your business manifold.

Deline Media